TITLE: PART TIME RECEPTIONIST
REPORTING TO: Head of Business Services
LOCATION: */ * Arran
Quay, Dublin 7. D *E *
WORKING DAYS: Monday and Tuesday 9. *am –
5. *pm. (Occasionally **Apply on the
website**am-6pm) One hour for lunch. Wednesday 9.**Apply on the
website**am - *. *pm.
NATURE OF POST: Job Sharing post.
Permanent (following 3 months probationary period)
ROLE SUMMARY
We are seeking a receptionist to job share the role in our office in
Arran Quay.
This role requires practical organisational skills alongside the
ability to engage confidently and sensitively with a variety of
individuals, including clients, professionals, visitors, and
occasionally distressed callers. You will be required to interact with
prospective clients, at times in stressful circumstances.
As the first point of contact, our reception is crucial in creating a
professional and welcoming environment to support the organisation's
delivery of services. The role requires resourcefulness, empathy and
excellent communication skills.
MAIN DUTIES & RESPONSIBILITIES:
RECEPTION
* Promptly opening the reception area.
* Answering and logging all incoming calls and the monitoring of
messages and emails.
* Overseeing the electronic daily diary of all client appointments.
* Handling information queries, including logging and passing on
messages to staff members, including therapists who may be otherwise
engaged.
* Welcome and greet clients and visitors into and out of building
* Efficiently managing the handover of reception duties, ensuring
colleagues are fully briefed on necessary visitors, appointments, and
follow-up actions.
* Dealing with all incoming and outgoing correspondence, post,
couriers, and hand-delivered items, in accordance with established
procedures and GDPR rules and regulations.
* Scheduling and preparing meeting spaces to facilitate meetings as
required.
* Set up tea/coffee facilities in the waiting room.
* Booking external meeting rooms and catering, if needed.
* Monitoring and processing stationery orders and house maintenance
requests.
OTHER
* Work with the other receptionist to ensure seamless handover
* Building
* Manage the general maintenance of the building
* Liaising with and monitoring the contract cleaner and other
vendors.
* Alarm maintenance
* Office
* Be responsible for maintaining, ordering and purchasing all office
supplies, Stationery, Toners, Paper towels etc.
* Management of mobile phones for all staff with provider.
* Other administrative tasks as required
PERSON PROFILE
* Empathetic, resilient and understand of the work of our
organisation.
* Excellent communication skills, as the receptionist is often the
first point of contact for clients, visitors, and callers.
* Ability to interact with a diverse range of individuals in a
courteous and professional manner.
* Capacity to multitask, prioritize, and manage various
administrative responsibilities efficiently.
* Resourcefulness, problem-solving skills, and attention to detail
in handling the operational aspects of the role.
* Client centric mindset and their commitment to providing a
positive experience for clients, visitors, and callers.
* Flexibility in handling a wide range of tasks and their ability to
contribute to the smooth functioning of the organization.
CORE COMPETENCIES AND SKILLS SUMMARY
* Excellent communication skills to interact with a diverse range of
individuals, including clients, staff, and visitors.
* An ability to work with confidential material in a discreet manner
and maintain the highest professional standards.
* Strong organisational skills
* Experience in a similar role would be preferable
* The ability to problem solve, adapt to new situations, and provide
solutions to various challenges that arise.
* Good working knowledge of Microsoft Excel and Microsoft Word is
essential
* Good attention to detail
TERMS AND OTHER
* Training will be provided
* Salary will be pro-rata based on €**Apply on the
website**, * annual salary for full time role.
* Holidays will be pro-rata based on * days
for full time role.
* Possibility to work the other days in the week to cover holidays
or sick leave.
HOW TO APPLY
Please send a separate cover letter and CV (max. 3 pages)
demonstrating your skills, knowledge and experience required for this
role to *
CLOSING DATE FOR APPLICATIONS IS FRIDAY **APPLY ON THE WEBSITE**TH MAY
**APPLY ON THE WEBSITE** BY 5PM.
Interviews are expected to take place on *th
May *.
We need : English (Good)
Type: Permanent
Payment:
Category: Catering
